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Hotel · Mumbai · Maharashtra

Hotel Ace Residency

A practical, no-frills stay close to Mumbai airport with helpful staff and good value for money.

  • Free airport pickup service
  • Breakfast included in room rate
  • 24-hour room service and reception
5.3 Needs improvement 18 reviews Booking.com 5.3 · 18 reviews

About

Hotel Ace Residency

Hotel Ace Residency is a 2-star property in Mumbai's western neighbourhood, roughly two and a half kilometres from the airport. The hotel keeps things straightforward: Wi-Fi throughout, air conditioning, and a restaurant that guests describe as a small family-style operation serving good food. Rooms come with direct dial telephones and safes, and the front desk can arrange tours and tickets, car rentals, and a doctor on call.

The location is the main draw — reviewers repeatedly mention being close to the airport and finding corner shops and a nearby restaurant across the bridge for basic needs. The free airport pickup service is a practical perk that several guests appreciated. While the overall rating sits at 5.3, individual reviews range from 5 to 8.4, often noting the helpful staff and comfortable beds. The property has some maintenance issues, particularly in the bathrooms, which suggests the trade-off for the price is a slightly worn interior.

  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • 24-hour room service
  • Tours/Ticket assistance
  • Doctor on call

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Very close to Mumbai airport — Multiple guests highlight the short distance to the airport, making it a convenient choice for transit or early flights.
  • Helpful and friendly staff — Several reviews mention the front desk team being accommodating and arranging transfers at reasonable rates.
  • Good value for money — Guests note the very good cost, especially with breakfast included and the free airport pickup.
  • On-site restaurant with positive reviews — The attached restaurant serves good food with excellent service, according to several guests.
  • Roomy and comfortable rooms — Rooms are described as large and comfortable, with AC, TV, and sometimes a fan.
–

Worth weighing

5 to weigh
  • Poor bathroom maintenance — A recurring complaint about toilet fittings and fixtures that need repair, detracting from otherwise ok rooms.
  • Inconsistent cleanliness — One guest felt rooms were reasonably clean but could use more attention, indicating a variable standard.
  • Low overall rating — With an average rating of 5.3 from 18 reviews, the property may not meet expectations for those seeking a polished stay.
  • Late check-in time — Check-in is at 17:59, which is unusually late and may not suit travellers arriving earlier.
  • No pets allowed — The hotel does not permit pets, which may be a drawback for guests travelling with animals.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Connectivity

  • Wi-Fi

Services

  • 24-hour reception
  • 24-hour room service
  • Tours/Ticket assistance
  • Doctor on call
  • Safe deposit box

Comfort

  • Air conditioning
  • Direct dial telephone

Food & Drink

  • Restaurant

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

5.3
Needs improvement 18 reviews

Guest-rated 5.3/10 from 18 reviews

Booking.com · 5.3 · 18 reviews
5.3Verified guest

“Close to the airport, and the reception staff were eager to help. The room was fine, with a comfortable bed, AC, and TV.”

5.3Verified guest

“The staff were extremely accommodating. The rooms were spacious and mostly clean — a bit more attention to detail would have been nice, but no bugs. There's a small family-run restaurant attached to the hotel, and the price is excellent.”

5.3Verified guest

“The hotel isn't well maintained. The toilet fittings and fixtures really need fixing. Even though I was given a luxury room, the bathroom hardware was in poor shape.”

5.3Verified guest

“A genuinely good place to stay in Mumbai, especially for the airport.”

5.3Verified guest

“The room was generously sized with both AC and a fan. There's a lift, and breakfast is included. The free airport pickup was excellent. The restaurant food was very tasty. If you prefer not to eat in the hotel, there's a friendly place called Excellency just over the bridge. Corner shops for water and snacks are nearby.”

5.3Verified guest

“I liked the location.”

04 — Location

Getting around Mumbai

The property sits in Mumbai.

Western Mumbai: The hotel sits in a western neighbourhood, described as close to the airport. Guests mention corner shops for water and snacks nearby, and a friendly restaurant called Excellency just over the bridge for alternative dining.

Opp Ng Complex Near Ashok Nagar, Mumbai, Maharashtra, 400072, India

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 17:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
50 rooms

06 — Questions

Frequently asked

Does the hotel offer an airport pickup?

Yes, the free airport pickup service was appreciated by several guests. The hotel also arranges airport transfers at a reasonable rate.

Is breakfast included in the room price?

According to guest reviews, breakfast is included in the price of the room.

What are the check-in and check-out times?

Check-in begins at 17:59 and check-out is at 12:00.

Are pets allowed at the hotel?

No, pets are not allowed.

Does the hotel have a restaurant on site?

Yes, there is a small family-style restaurant connected to the hotel, with guests praising the food and service.

Nearby

Other top-rated stays in Mumbai

Want a different style or budget? Here are more highly-rated options in the area.

6.3

Hotel Boston

Guest-rated 6.3/10 — among the top stays in Mumbai.

Mumbai

6

Gateway Inn

Guest-rated 6/10 — among the top stays in Mumbai.

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5.5

Hotel Sea Sands

Guest-rated 5.5/10 — among the top stays in Mumbai.

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5

The United Hotel

Guest-rated 5/10 — among the top stays in Mumbai.

Mumbai

The bottom line

A sensible, budget-friendly choice for a short airport layover if you value proximity and helpful service over polished interiors. The maintenance issues in bathrooms and the late check-in are real trade-offs, but for the price — with breakfast and a free pickup — it delivers solid value for money.

5.3Best for travellers needing a no-frills night near the airport.

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